How to reset Sapphire TS007 TouchScreen

Please use the following procedure to resolve the following issues:


  1. Remove two small screws on the faceplate (not shown) to expose the lower part of the circuit board.
  2. Locate the RESET button on the far lower right corner (circled). In real life, the silkscreen says "RESET" right below the button.
  3. Press the button for second or two. The white button pushes up toward the display.

The screen will go black for a short time, then progress through its boot procedure.

If this does not work, please contact Technical Support at 1-800-959-6004 and please provide your project name and/or number. 13 Aug 2019